If you haven't already done so you can buy a New Zealand prepaid SIM from one of our Australian stores.

 

New Zealand SIM Information
SIM TYPE 2 Degees Prepaid SIM
New Zealand Country Code +64
Voice Network Frequency GSM/GPRS - 900/1800MHz
Data Network Frequency 3G - 2100MHz (2Degrees) 3G - 900/2100MHz (Vodafone)
 
Quick Links

    

Important Things You Should Know
 
  1. Before you depart make sure your phone is unlocked and you have familiarized yourself with the SIM and user guides.
  2. Value and combo packs are valid for 1 month and auto renew monthly from the date of purchase if you have enough credit.
  3. After the included value in a value/combo pack is used, standard rates apply.
  4. The 2 Degrees network has coverage in the 18 biggest towns in NZ and outside of these towns uses the Vodafone Network.
  5. The best value for travelling around NZ is COMBO value packs with national data.
  6. If you are staying in one of the bigger cities the best value data plans are the Broadband Zone Data Packs.

SIM Activation and Registration

Activating Your SIM Card

We activate all New Zealand SIMs prior to sending out, so no further action is required to activate or register this SIM and you will immediately be able to make/receive calls and use data before you depart and when you arrive in New Zealand. You do not need to provide any personal information to use this SIM.

Adding Credit and Packages
The best way to top-up is via any of the 6,000 outlets across New Zealand. Once you have purchased a credit voucher you add it to your phone by dialing *100*2#. You will then be prompted to enter the voucher code. If you need to purchase credit before you depart or online while in New Zealand, you can purchase credit through our Australian site here or our USA site here. If you have a New Zealand credit card you can top-up online on the 2 Degrees website or by dialing 201 from your phone. Once the credit has been added you will be notified via an SMS to your phone. This typically takes less than 10 minutes once your payment is processed.

Credit and SIM Expiry

Credit does not expire, however the SIM will be suspended 12 months from the date of last recharge.

Check Available Credit

You can check your balance by dialing *100#1#

Online Portal Setup

Accessing the Portal

You can register and access the 2Degrees online portal from this link: https://secure.2degreesmobile.co.nz/web/ip/login

Internet Setup and Settings

Internet Plans and Data Packs

There are several combo plans and data packs available for the 2 Degrees SIM. You can also purchase national 3G data packs for use outside of 2 Degrees coverage area (uses Vodafone network). The following provides details on the best options.

Combo Packs

For NZ$19 you get 30 minutes of talk, 2,500 texts and 50MB of National Data Roaming. To buy simply text buy 19combo to 233
  • This pack is valid for 1 month and auto renews monthly from the date of purchase if you have enough credit.
  • If you want to unsubscribe from your $19 Combo Pack’s auto renew simply text 'STOP 19Combo' to 233, or do it online at Your 2degrees. You’ll still get to use any minutes, texts or data remaining, until the pack expires.
  • If you use all your minutes, texts or data before your pack runs out you will be charged ourstandard rates.
  • You can use your Prepay $19 Combo Pack minutes to call any standard NZ landline or mobile, on any network. Premium numbers are excluded.
  • Calls are rounded up to the nearest minute.

National 3G Data Packs (3G Roaming on Vodafone NZ)

These data packs provide national 3G data roaming throughout New Zealand on Vodafone's high speed 3G network in 900MHz and 2100MHz frequency ranges. To buy simply text buy 50MB or buy 100MB to 233

Things you need to know:

  • These packs are valid for 1 month and auto renew monthly from the date of purchase or when almost out if you have enough credit.
  • If you want to unsubscribe from your National 3G Data Pack's auto renew simply text STOP 50MB or STOP 100MB to 233. You'll still get to use any valid remaining data.
  • If you cancel your Data Pack and continue to use data you will be charged at our Standard Rate.
You can check your data balance by dialling *100#

Mobile Broadband Data Packs (2 Degrees 3G Network)

These data packs provide national 3G data on 2 Degree's high speed 3G network in major cities throughout New Zealand. To buy simply text ‘buy 1GB' ‘buy 3GB' or ‘buy 12GB' to 233

Things you need to know:

  • The 1GB pack is valid for 1 month, the 3GB pack is valid for 2 months and the 12 GB pack is valid for 6 months. These packs auto renew monthly from the date of purchase.
  • If you want to unsubscribe from your Mobile Broadband Data Pack's simply text ‘STOP 1GB',‘STOP 3GB' or ‘STOP 12GB' to 233, or do it online at Your 2degrees, you'll still get to use any data that is valid
  • If you are outside a Mobile Broadband Zone you will be charged our Standard Prepay Rate unless you have a current National 3G Data Pack. If you cancel all your Data Packs and continue to use Data you will be charged at our Standard Prepay Rate.
You can check your data balance by dialling *100#

Data Settings

If your phone automatically detects the settings you should leave these as they are. If you need to enter settings the following are all the settings for the 2Degrees Data Plans and Packs. APN Settings

APN: internet

(no user id, passwpord or proxy needed.)

MMS Settings

WAP Gateway Port (WAP2): 8080 WAP Gateway Port (WAP1): 9201 WAP gateway IP: 118.148.1.118

Homepage: http://mms.2degreesmobile.net.nz:48090 APN: mms

iPad Settings
  • Then Select ‘Settings’ from the Homepage.
  • Now select ‘Cellular Data’.
  • Then turn on Cellular Data and Data roaming.
  • Then edit the Cellular Data APN, tap the ‘APN’ field and type ‘internet’.
  • Then tap Cellular Data at the top to save the changes to the APN and return to the Cellular Data settings.
  • Then turn off the iPad and restart.
  • If you are still unable to connect check Wi-Fi is turned off.
You’ll be able to send texts by using the “Cellular Data” menu item in your Settings. Select “SIM Applications”, then “Send a text”. However, you can’t receive texts on an iPad, so you’ll miss out on your 2degrees notifications such as when your credit has run low or when your Data Pack has expired. Warning! Unless you have a New Zealand credit card and can therefore topup online, you will need to buy a voucher and add credit to your SIM before you put it into your iPad as there is no way to activate the credit vouchers. Instructions for changing your APN settings for iOS and Android phones are available here. If you have any suggestions on improvements to the instructions above please send an email to support@mobipassport.com

Voice and Data Rates

Plan Details

All prices in NZD
Local Voice Calls $0.44 per minute
Local SMS $0.09 per SMS
International SMS $0.09 to most countries
International Calls see below
Internet Casual Use $0.50 per MB
Internet Major Cities (Auckland, Hamilton Wellington, Christchurch, Queenstown, Tauranga) $20 for 1GB $50 for 3GB $99 for 12GB
Internet (National) $6 for 50MB $10 for 100MB
Text Combo Pack NZ$19 for: 50 minutes of talk 5,000 SMS 500MB National Data (Promotion until Jan 2013)
Chat Combo Pack NZ$19 for: 100 minutes of talk 300 SMS 50MB National Data (Promotion until Jan 2013)
Data Combo Pack NZ$19 for: 30 minutes of talk 300 SMS 600MB National Data (Promotion until Jan 2013)
VoIP and Skype VoIP and Skype work
Tethering Tethering is supported at no charge.
Other call types
Picture messages to the world 50c
Getting your voicemail 20c
Using Mobile Internet (casual rate) 50c per MB
Calls to 2degrees Care (200) FREE
018 directory services $1.00 per call
0172 international directory $1.95 per call
0800 and 0508 toll free calls FREE
Video calling Same cost as voice
 

International Calls

Below are international calling rates from within New Zealand.
Country Talking Texting Pictures Top up every 30 days and get
Canada China Hong Kong India South Korea Taiwan USA 44c a minute 9c each 50c each 22ca minute to mobiles and landlines
Australia France Germany Indonesia Ireland Japan Malaysia Philippines Singapore South Africa Sri Lanka Thailand UK Vietnam Fiji 44c a minute 9c each 50c each       22c a minute to landlines       (Fiji 44c/min)
Rest of world $1.44 a minute 20c each 50c each
China120 Talk Pack Keep in touch with your friends and family in China and Hong Kong with our China120 Talk Pack. To buy simply text buy china120 to 233. Things you need to know: This pack is valid for 1 month and auto renews monthly from the date of purchase, or when you're almost out if you have enough credit. Calls to landlines and mobiles in Mainland China and Hong Kong only (excludes Macau) If you want to unsubscribe from your China120 Talk Pack's auto renew simply text STOP china120 to 233, or do it online at Your 2degrees. You'll still get to use any remaining minutes that are valid Calls are rounded up to the nearest minute

India120 Talk Pack

Keep in touch with your friends and family in India with our India120 Talk Pack. To buy simply text buy india120 to 233. Things you need to know: This pack is valid for 1 month and auto renews monthly from the date of purchase, or when you're almost out if you have enough credit. If you want to unsubscribe from your India120 Talk Pack's auto renew simply text STOP india120 to 233, or do it online at Your 2degrees. You'll still get to use any texts that are valid Calls are rounded up to the nearest minute

Still Need Help?

1. Email support@mobipassport.com and we will do our best to help you out. 2. Call 2 Degrees Support line
  • Free call 0800 022 022 from within New Zealand
  • Dial 200 from your 2 Degrees Mobile
  • Call +64 22 200 2000 from overseas
3. You can also send an email to prepaycare@2degreesmobile.co.nz